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Google Rating
4.8
Based on 2014 reviews
Apollo Plumbing, Heating & Air Conditioning - OR
4.8
Lisa B.
20:20 26 May 23
They were quick to send someone out and help with my water heater issue. Very professional and polite.
Donald B.
18:12 25 May 23
Nate and Mike did a fantastic job. They arrived to site early and were very communicative on everything. They fixed all the issues and went above and beyond and explained many other plumbing things. I will absolutely be calling back and requesting Nate and Mike again in the future if I ever need anything plumbing again. Nate and Mike deserve a raise. 5 stars!!!!!! Thank you again Nate and Mike! I really appreciate how above and beyond they went for me!
Collyn C.
20:15 24 May 23
Devin was on time, professional and friendly, thank you Apollo for having someone as amazing as Devin on your staff!!
Ibrahim M.
18:06 24 May 23
Very impressed with Apollo. We called to have our new furnace looked at after a bad install with another outfit, and to have our AC unit serviced. Whomever my wife spoke to on the phone that set up our appointment was really lovely to talk to (wish I had her name).But the phone call setup is often the easy part. When you patronize a business like Apollo, your experience all comes down to one thing; the person who comes into your home and the impression they leave on you.Brandon Chin came out to do the work. We got a text with his picture so that we'd know who to expect (which is very necessary these days with door-to-door scammers). He gave us a much appreciated 15min call ahead, and showed up wearing a quality mask (we had requested a mask due to having a severely immunocompromised family member). I really want to highlight our appreciation of Brandon for this part; we're at a point in the pandemic where precautions aren't the norm anymore, and you never know what you're getting when a technician of any kind comes to your home. Are they just wearing a t-shirt sleeve on their face? A bandana? Nah. Brandon had a better mask than I did (and mine is a good one). He was very conscientious about having it on when he would re-enter the house. We never had to stress about it for a second.On top of that, Brandon was just a cool guy. Like, it felt like having a buddy over who was also very knowledgeable about HVAC stuff, and professional. He could seamlessly switch between casual banter and getting down to brass tacks about our HVAC service. He was clear and concise about what we needed, what he was doing before he did it, and how much it was going to cost us, but it never felt sterile or without a personal touch. He was also very friendly to our dog, who is very excited by visitors. That part is so above and beyond to me. He's here to do a job and not required at all to give our pup the time of day, but he did, and it means a lot.In this day and age it is just so refreshing to deal with someone who is very good at their job, and who seems to take pride in it. Apollo should feel great that they have Brandon out there representing them in the field. We'll be calling again when we need their services, for sure.
Rich D.
16:06 24 May 23
Sara and Wayne are professional knowledgeable and thorough. Response was immediate when I needed it the most. As is the norm when I call Apollo.I will recommend Apollo to my friends if they need service. Thank you Sarah and Wayne for your above and beyond service.SincerelyRichard Davis
Yvette B.
14:15 23 May 23
Amazing service in our “moment of need” - our AC went out on Thursday as temperatures started to soar. After calling many AC businesses - including the company that had been performing annual maintenance- to no avail, Apollo called us promptly on a Saturday morning with a confirmed time slot. Tristan was fabulous as was the entire team who helped with scheduling and updates. Thank you, Apollo!
Kent L.
05:22 23 May 23
david was on time ,professional, very knowledgeable, on sales of getting heating and cooling installed
Sheryl M.
23:16 18 May 23
I had minor plumbing issues but they came that day and helped me understand the backup.
Sacha L.
22:35 18 May 23
Helped us with a garden faucet that want working! Really kind and fast service.
Baron C.
16:29 18 May 23
Our AC stopped working on one of the hottest days of the year and Antonio came to the rescue. He was so great and got our AC working again same day. In addition the staff I have talked with on the phone is just amazing. Would give 10 Stars if I could!!
Justin-Maya H.
23:47 17 May 23
Cameron Cooper must be one of your best employees as he is kind and was considerate of all of our concerns. On our difficult repair, he was professional and zeroed in on the problem with a positive attitude to complete the job. His work ethic has convinced us to consider Apollo for other upcoming upgrades that we will be doing. Thank you for your prompt response and service!!!
jennifer G.
20:10 17 May 23
Devin was informative about his findings and didn't add anything that wasn't necessary.Update: I have had Apollo out to perform 3 different services: hydro-jetting the sewer line to the city main with subsequent cured in place pipe (CIPP) installation, and a re-pipe of my entire home. From scheduling, third party financing, and all the team members that came out to my place, everyone was helpful and didn't sell me anything they felt I didn't need. I do have a recommendation for additional work, but on the advice of the team, I will perform other pressing fixes to my new to me 113 year old house. Thank you Apollo!
Barbara B.
21:04 16 May 23
This is an old building with some piping / drainage that is not up to code. Though our issue was not 100% resolved, Tyler Males was professional and informative regarding actions that need to be taken for a successful and guarenteeable resolution. Thank you!
Angie A.
20:20 15 May 23
Cameron was professional and efficient! Got the job done and very informative.
Mark S.
15:01 14 May 23
Very professional from the start with Stacy. Arrived early and Eric began diagnosing what was wrong with my sewer line. He was very informative as we walked through options to clear main sewer line. I had a good feeling throughout the process and understood his process for what was going on. I had never used the company before, but will make them my go to people.
Nikki J.
12:01 14 May 23
Had a clogged sink drain, now I don't! Tyler Males came by and in under and hour had my kitchen sink working like new again. Even offered advice on some simple quick fixes I could do myself to keep costs down. Excellent service.
Erica W.
10:47 14 May 23
Sean was amazing! He was super informative, professional, and friendly. He also got an absurd amount of disgusting gunk out of our pipes in record time. 5 stars - no notes!
Mstevenson
02:13 14 May 23
Tristan came out to help us after a busy day. He was very friendly and got the job done quick.
Colin D.
00:05 13 May 23
they were notified at around 11 at night that my apartment was flooding, the amazing maintenance guy cleaned up the water and got ahold of this company who came the next day while i was at work and fixed the problem and then cleaned everything more thorough than they needed to. 10/10 would recommend. the service professional was eric buckner
Vivian L.
20:45 11 May 23
Tristan came and checked why the new water heater was not working after 4 months (installed incorrectly by another business). He called about parts warranty and even went and picked up the parts at Lowe’s! He came back the next day to check on the job! He was friendly and informative! I will ask for him again the next time I need Apollo Plumbing.
Lynn L.
19:30 11 May 23
Eric Buckner was fantastic. Friendly, professional, and got it done quick! Super happy with our service today.
David I.
16:32 11 May 23
I just had Apollo replace my 15 year old A/C unit on my home and the entire HVAC team, from the initial consult and estimate that Mario provided to the great work installers Tristan B. and Joseph G. performed, everything was top notch. Tremendous professionalism, knowledge, communication, and pride in work displayed throughout. I could not be happier with my decision to trust Apollo with my AC install! Thank you!
Brandon T.
04:33 11 May 23
Kyle B. called before showing up, was there at the beginning of the time window allotted & for a same day appointment. Other places I called, said they couldn’t get me in today, tomorrow or even for the next few weeks. The whole process took about 3.5 hours, from viewing our current water heater, going to get the new water heater, removing our old one and installing our new one. Different options for financing available, easy to do. Very polite, quick and efficient. A little on the pricy side, but what isn’t these days.
Abryl A.
00:04 11 May 23
Erick Buckner was great! We was really fast and left everything working great and clean!
Brian E.
23:30 10 May 23
I had a leaking pipe in my crawl space, and they sent someone out within about an hour of calling. Nate and Justus were great, they were friendly and knowledgeable. Found and fixed the problem right away.
Cliff W.
19:17 10 May 23
Wayne was an absolute delight. On time, clean, great insight, friendly and professional. What a refreshing experience and example of what great service is supposed to look like. Highly recommend.
Nicky M.
00:00 10 May 23
We live in Portland and have been using Apollo for ~3 years for multiple plumping and A/C services and just love working with them. Every experience is simply lovely and each time they have been so helpful, informative, professional and excellent communicators. Not only are their services and expertise truly outstanding, but each experience (5+ times we've had them out for different services) talking with them has been totally delightful. Complete and total trust for Apollo! And as a relatively new home owner, I really appreciate the time you all have taken to help educate me on all the options available and put together really thoughtful bids. Thank you Kevin, Doug, and David and others for your skillfulness and kindness. (Even our dog, Dezzy, says thank you for the nice pets!) :)
Steve E.
18:11 09 May 23
Chad Richardson was a huge help in determining our non-issue.Eric Buckner did a great job with a sewer scope and cleaning.We have used Apollo for 20+ years and everyone from scheduling to site work has been friendly and professional.
Shaun N.
17:44 09 May 23
Apollo has helped with several plumbing projects throughout my house and has always done a great job. Easy estimates, helpful technicians, great service. My most recent experience with Justus was stellar.
Staci B.
16:12 09 May 23
Taylor and his team did such a good job of being responsive to our water leak. Even in a pouring down rain and hail thunderstorm they got the job done and had it fixed in no time. I wished we would have called them sooner!
Denise H.
01:08 09 May 23
Isabeau the Marketing Coordinator, is wonderful to work with. The whole company is amazing.
Lynn H.
21:02 08 May 23
We had a suspected water leak, and Kyle Boyd came to our house and it was absolutely fantastic. Great company and great people!!
Diurkis C.
17:58 06 May 23
Sean came todas formas my kitchen sink todas and Washington vert profesionalmente and i Was very pleased Witherspoon his World as well.
Jon F.
15:06 05 May 23
I was getting estimates for a ductless mini split. One of the companies was Apollo. Mario was my salesman, he did a good job. Gave me a competitive estimate, and even let me know I would qualify for energy trust if Oregon discount. Which they give up front, and they do the paperwork for, which is nice. Overall I would recommend them as they are local and family owned.
Jodiestasi
15:46 04 May 23
Cameron Cooper was very thorough. He explained what what going with easy to understand details. He made sure to double check that everything was working right, and cleaned up before he left. I really appreciated that he wasn't trying to see how fast he could get out of here, but instead made sure he did quality work. -Jodie Stasi
Baer C.
17:50 03 May 23
From the first call with the amazing Sarah, to Kim showing up right on time, diagnosticating, and FIXING the problems... this was the best experience we have had from ANY plumbing heating and cooling company. EVER!
Cr V.
00:20 03 May 23
Had a leaking drain in the house so I booked with a company recommended by a friend. They were supposed to be on site between 9 and 12. At about 13:00 I called to see what's going on they they said they can't get to me today and they will come some time the next day.I called Apollo and they were able to schedule me that day and they were timely, professional, offered great service and good quality work.Eulises did a great job, completed work in time and cleaned up after himself very well.Sarah, followed up on his work and made sure everything was done right and I was satisfied with the work performed.Overall very satisfied with their services and fast response on a short notice.I will use them innthe future and I would recommend them to any family and friends.
Nick W.
22:51 02 May 23
I had a great experience with Nate and Mike. They were prompt, courteous, and nice. 5 stars for the service. Apollo also has software on their trucks so you can see when they're coming to you, which I appreciated. Would definitely use them again for future plumbing needs. Got a next day appointment for a repair, great.
Kathryn V.
22:44 02 May 23
Devin Pace came and fixed our schools toilet! He was so helpful and fixed the problem right away. Very professional and definitely recommend him! He deserves a raise 👍🏻
Chris S
21:37 02 May 23
Kyle did a great job locating the broken pipe in the yard. I would recommend his services.
Cherie L.
16:21 02 May 23
Tristan was awesome. I needed my septic pump inspected and cleaned and he was prompt and professional. Super helpful advice as well. Would recommend.
Crystal G.
23:11 01 May 23
Eric Buckner is a HERO! Our preschool was shut down due to a major backup. Eric saved the day, and we’ll be back to school tomorrow!
Frank K.
21:27 01 May 23
Apollo Plumbing is amazing! Always professional and on time. Eric was a great communicator and walked me through everything and answered all my questions I had. I would recommend to anyone!
Billy B.
18:19 01 May 23
Unfortunately we had a bad back up in our drain on a Sunday and we needed help. I called a few places but Apollo answered right away and had someone at our place within 2 hours. They sent out Cameron Cooper who was amazing. He diagnosed the problem within a few minutes and fairly quickly he had the drain cleared. He even found out the blockage was on the city's side of the line and then showed me how to submit the paperwork so we could be compensated. They did seem to be a bit more expensive than the other places but I feel they may be worth it. Highly recommend Cameron Cooper and Apollo!
Matt S.
17:47 29 Apr 23
My name is Matt Spix -Sean Kenyon was very helpful and knowledgeable when helping us clear our washer drain. Very satisfied with this experience. Will definitely use and recommend Apollo to my friends and neighbors.Thanks again Sean and Apollo
James D.
16:57 29 Apr 23
Eli did a good job of unstopping our bathtub drain. He provided quick service and a quality job. Highly recommended!
Martin M.
15:45 29 Apr 23
We are very pleased for the service, Sean is very professional and friendly we definitely will use Apollo in the future and recommend to our family and friends,
Steve H.
04:47 29 Apr 23
Brandon Chin did a great job on my AC system. He went above and beyond what he was there to do. I had 2 rooms that weren’t cooling very well so he took a look a look for me in my attic. He found a couple of problems fixed them quickly and no charge it was his pleasure to help out. Now that’s customer service I will never use any other company other the Apollo for my heating and cooling or plumbing needs from now on.
Lori B.
01:36 29 Apr 23
Repairmen were very informative and helpful. Willing to anwser all questions and fixed our problem in good time.
Lee T.
23:19 28 Apr 23
Rob and Mike were very helpful and informative. They spent considerable time locating my water shutoff valve which I am embarrassed to say I had no idea where it was located. They are true professionals and I would recommend them to anyone.
Loren C.
21:12 28 Apr 23
Rob was the man. He was incredible had to wait for someone to bring parts and while he waited he mowed my lawn, edged and weed dated tge edges. Then he weeded!!!! Unbelievable service. A little spendy but worth every dollar. I will recommend them to anyone that needs a Plummer.
Sandy A.
20:17 28 Apr 23
I have used Apollo exclusively for over 20 years. They are always efficient, timely and good value. Eric was the responding tech this time. He gave me great advice on maintaining the drains long-term and offered a more permanent solution. Sales of additional products/services was appropriate and helpful, rather than pushy. Charming guy who knew what he was about!
pooflinging M.
07:13 28 Apr 23
I had my entire plumbing system replaced from the meter. Nick came out and did a stellar job. He put in long hours to get me back up and running. The quality of his work was really great. He took the time to educate me on the differences of my new PEX pipe system and I felt that he was very knowledgeable. We ran into a few problems along the way and he maintained a very positive can do attitude. I could not be more pleased. On the final day of installation Tom And Kyle came out to finish up. Tom was also very knowledgeable and great to work with. Tom and Kyle worked in the crawl space all day connecting pipes and insulating the lines with no complaints. The work ethic these guys had is rare these days. I would definitely recommend all three of these guys to anyone in need of a high quality install. Thanks Appolo!!
Sandi W.
04:04 28 Apr 23
I called at least 15 plumbing companies because I had a faucet that could not be turned off. Apollo was the only company who actually cared. Their office staff actually called me back to see if I was able to find help. Taylor was a delight, such a nice person. He was knowledgeable and worked to get me the best price. I am grateful!
Katherine W.
22:33 27 Apr 23
Chris K just came by and replaced both toilets in our home that were super outdated and having problems. Chris was super nice, informative, and hardworking! It was such a smooth process and he explained everything super well. Very happy with our service and will be calling Apollo Plumbing and asking specifically for Chris K for all future needed services!! Thank you a lot again Chris you were great!!
JOhn C.
19:45 27 Apr 23
Nate, was really super cool and a joy to work with. He really knows his stuff and I am delighted to finally have a person come in and hit the ground running.Thank you Nate!!!!
Jashawnna P.
17:54 27 Apr 23
Eli paz came out and cleaned my pipes, he did an amazing job fixing and cleaning up after himself.Thank you!
Ross S.
16:08 25 Apr 23
Great work by Robert Freestone and his crew. We’re on time, diagnosed the issue, and made the repair in the same visit.
David M.
15:12 24 Apr 23
On March 31, 2023 we contacted Apollo Plumbing, Heating and Air Conditioning to have them come out to our house. I spoke to Isabelle who was very kind and professional and she acted quickly to send out a plumber in just a couple hours.The technician Tyler arrived as promised and attempted to clear our washer and utility drain with an electric snake. Upon further inspection he discovered the problem and discussed the next steps to permanently fix the issue we are experiencingWe also signed up for their total home care plan in order to have them return and inspect our furnace and air conditioning. Apollo promised priority service and will continue to help with keeping the plumbing, heating and air conditioning in our home serviced and working properly.My wife and I are very happy with Apollo at this time and plan on using their services in the future.
Beth S.
21:09 21 Apr 23
We had them work on our kitchen sink drain last month, March 2023, and I couldn't be happier with the result, the price, or the knowledge of our serviceman. Eric Buckner did a great job going over our options, fixing the problem, and cleaning up after himself. He was on time and fast! The company's communication in general and people skills are incredible.Can't say enough wonderful things.Beth S- Wood Village, OR
M P.
18:43 21 Apr 23
From the start of the first call to the moment Mario arrived, for an assessment and quote, there's been nothing short than a great service. Looking forward to do business with such professional and courteous people.
Steve W.
17:05 21 Apr 23
We've hired Apollo to replace our gas water heater and to relocate an outside garden hose nozzle. Both jobs were conducted smoothly and thoroughly, the techs showed up on time and completed the jobs in the estimated time frames, and the price was fair. Plumber Chris K., who relocated our hose nozzle, was especially helpful, professional, and did an excellent job. We called independent plumbers first and they wanted 3 months notice before they could come out. Apollo came the very next week. We'll be calling Apollo for all future work.
MeracleZ Z
18:05 20 Apr 23
Apollo Plumbing was extremely responsive and was able to get in the day after I called, which was even sooner than I can have them! Apollo sent over Jonathan to fix my leaking toilet, who was wonderful to have and laid out my options in a way that was easily understood. Jonathan was also extremely respectful of the property and left the area better than before. Thank you Apollo and Jonathan!
Laura H.
16:46 20 Apr 23
Super friendly and professional. This is the second time I have utilized Apollo’s services. The first time was for a water heater and this time was for a furnace. Both times the service was excellent. Will use them again in the future.
Lori B.
17:37 19 Apr 23
The service person Tyler Males was able to come assess the problem with my kitchen sink plumbing that was clogged. He was very prompt, polite and knowledgeable. He inspected the plumbing and cleared the drain efficiently and with no mess. He explained what he assessed were the issues in a way a person like me that knows next to nothing about plumbing could understand.The experience was quick and straightforward, the technician Tyler efficient and has great customer service skills.I would highly recommend them, and hope to have them address any future plumbing issues I may have in the future.Thank you, Lori Brewer
Norma G.
00:06 18 Apr 23
Jaime Rivera from Apollo came out to our home and he was very nice and courteous. He explained everything and was very professional. I recommend Apollo to everyone.
Jim G.
22:15 17 Apr 23
Had Brian out for some bathtub repair, then when he finished that task it was discovered the main faucets to the tub were bad and he was able to finish that job too. The first estimate was very reasonable but the second added expense was a little high but we needed it done and in the end we we're very satisfied with Brian and his fine work.
t e
19:18 17 Apr 23
I was really happy with how quickly Apollo resolved my plumbing issue. I would definitely recommend their service.
Monica F.
17:15 17 Apr 23
I last used Apollo in 2011 and have referred them to others. The tips they gave me last time helped my drain line work until this week when I put a lot of lettuce down my disposer. (Apparently lettuce is actually glue.) Apollo’s service is excellent. I called them at 7:15 am and the technician was here by 8:30 and out the door at 9:30. All my options were carefully explained and Devin was very knowledgeable about drains, disposers and water pressure. I highly recommend Apollo. They’ve grown and now do HVAC and many other services too!
TERRY S.
16:12 16 Apr 23
I’ve use these guys before and they’re very professional, prompt, and extremely reasonable. Justice and Nate did a fantastic job and charged a very reasonable price for what they did and I’m very thankful for that. I strongly recommend this company and I would not hesitate to ever use them again in the future. Thank you Apollo!
Shanelle M.
05:18 16 Apr 23
Billy was great! He took the time to answer all of my questions and made sure I knew all of my options. He was fast, professional and most importantly courteous. I was so impressed by Billy going the extra mile to give my son tips of the trade as he contemplates his own plumbing career. Apollo has a great thing going if all their staff is as helpful and kind. Thanks again Billy.
Shanda C.
05:05 16 Apr 23
Billy is professional, knowledgeable, honest & does great work! Shout out to Apollo for having great staff like Billy. I wouldn’t hesitate to request him for all my future plumbing needs.
Susan B.
17:31 14 Apr 23
We had Apollo come out to look at and clean out part of our rain drain system in the yard. We weren't really sure what was under there as it was done by previous owners, but Cameron was thorough and helped figure out how some of it was connected. Very professional and friendly throughout the visit, and we now have a very clean pipe! 😉
Wes M.
23:16 13 Apr 23
Kudos to Stacey for getting us an appointment so quick! Chris fixed the leak in no time. I really appreciate the professionalism of both people.
Susan S.
20:20 12 Apr 23
Eric was very helpful & explained the issue clearly. He was friendly and communicative throughout the process. Definitely recommend & will use again if needed!
Jessica B.
17:20 12 Apr 23
Eric Buckner Was so thorough, informative and efficient with my annual plumbing check. He provided very helpful tips on my water heater usage and identified any future issues that could be prevented.
